Shipping Policy

Please Allow 2-4 Days For Order Processing and Shipping (Excluding Saturdays, Sundays, and Holidays). Orders that are placed on Sunday will be processed the following business day. Pick-Up option is available , email or message us on Instagram @princessluxe_ International shipping is available, Depending on the location rates will apply.

Incorrect Shipping Information:
If a package is returned to PrincessLuxe due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the  customer will be responsible for the return shipping cost as well as the redelivery cost. PrincessLuxe is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.

Lost or Stolen Packages:
PrincessLuxe is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry,  PrincessLuxe will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.